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Display Name Username Role Access Actions
Bloomfield

Bloomfield Analytics

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Bloomfield

Bloomfield Analytics

Chatbot Performance Dashboard

Client: Period:
Conversations
-
-
Product Searches
-
-
Zero-Result Searches
-
Products people want but can't find
Escalations
-
Handed off to human
Errors
-
API or system failures
Avg Response Time
-
Per conversation

Conversations Over Time

Tool Usage

Top Search Queries

Query Count Avg Results

Zero-Result Searches (Gap Analysis)

Query Count

Recent Escalations

Summary Sent Date

Recent Errors

Error Date